90%+ Client Retention
.svg)
How we work
See exactly how a brand goes from positioning to live project
Most brands spend months in back-and-forth before anything ships. Here's the whole process, positioning, brand, website, growth, when one team owns it all. Start to finish.
Our solutions
One team. Brand, digital, and growth
Brand. Digital. Growth. One system, not three invoices.
Explore our services
MADidentity
Why they choose you?Positioning, visual identity, and brand system built before a single pixel is designed.
.svg)
MADigital
Website built on your positioning, designed for your audience, integrated with the tools your team actually uses.
MADgrowth
Compounding visibility. SEO, AEO, paid media, and content, built to rank on Google and get cited by AI. Quarterly ROI reviews.
Our solutions
We already know what's keeping you up at night
Found yourself in one of these?
Book a 20-minute call →Marketing Director
· Hospitality groups
· Multi-location brands
The problem:
✦ Three agencies, three briefs, nothing feels like one brand
✦ You're managing vendors instead of growing the brand
✦ Someone asks ChatGPT for a recommendation, your name doesn't come up
· Multi-location brands
The problem:
✦ Three agencies, three briefs, nothing feels like one brand
✦ You're managing vendors instead of growing the brand
✦ Someone asks ChatGPT for a recommendation, your name doesn't come up
Head of Marketing
· Hospitality tech
· B2B SaaS
· Scale-ups
The problem:
✦ Traffic is there, the website isn't converting it
✦ Content gets published, but none of it ranks or gets cited in AI
✦ Leadership is asking why organic isn't generating pipeline
· B2B SaaS
· Scale-ups
The problem:
✦ Traffic is there, the website isn't converting it
✦ Content gets published, but none of it ranks or gets cited in AI
✦ Leadership is asking why organic isn't generating pipeline
Founder
· SaaS startups
· Tech companies
The problem:
✦ Your website explains features, not outcomes
✦ You're invisible on Google and absent from AI
✦ You've changed your positioning three times and it still doesn't feel right
· Tech companies
The problem:
✦ Your website explains features, not outcomes
✦ You're invisible on Google and absent from AI
✦ You've changed your positioning three times and it still doesn't feel right
CMO
· SaaS scale-ups
· Tech companies
The problem:
✦ Every initiative needs five sign-offs and three departments
✦ The backlog is from last quarter
✦ Leadership wants results, not another update deck
· Tech companies
The problem:
✦ Every initiative needs five sign-offs and three departments
✦ The backlog is from last quarter
✦ Leadership wants results, not another update deck
General Manager
· Hospitality venues
The problem:
✦ OTA platforms are eating your margin on every booking
✦ No-shows are costing you 10–15% of weekly revenue
✦ Guests come once and disappear
The problem:
✦ OTA platforms are eating your margin on every booking
✦ No-shows are costing you 10–15% of weekly revenue
✦ Guests come once and disappear
What we've built
Some of the brands we've built, fixed, and grown
.png)
By the numbers
7
8
5
6
2
7
5
0
4
9
0
6
3
9
0
8
4
2
6
5
%
Client retention rate
Most of our work comes from partners who stayed and grew with us.
7
8
5
6
2
7
5
0
4
3
0
6
3
9
0
8
4
2
6
5
+
Active partners
Venues, groups, SaaS companies, and tech brands, all running on connected systems we built together.
5
6
3
9
0
8
4
2
6
5
+
Specialists on every project
Brand, digital, growth, strategy, copy. All in one room from day one. No handoffs, no lost context.
7
8
5
6
2
7
5
0
4
7
0+
Projects delivered
Every single one led end-to-end. No lost context. Just work that actually ships.
What clients say
Real briefs. Real results. Real people who stayed.
"They truly feel like an extension of our team, always proactive, always over-delivering. The value we get is easily 20x what we pay."
"Working with Mad Magnet, we built multiple websites for our hospitality venues, each with a distinct visual identity while still supporting all the systems and automations we needed. That balance between design and functionality truly impressed us."
"From the first month of working together, it became clear how directly their work impacts our growth. Every campaign is precisely measured, and each launch brings a noticeable increase in results."
"We finally have peace of mind. Communication is clear, someone from the team is always available, and everything now comes from one connected system instead of multiple scattered agencies."
FAQ
Frequently Asked Questions
Do you work only with hospitality brands?
No. We work with hospitality venues, hospitality tech companies, SaaS scale-ups, and early-stage tech founders. What connects them is the same problem: brand, digital, and growth being handled by separate teams with no one owning the result. We fix that.
We already have a website and some marketing. Can you work with what we have?
Yes and that's often where we start. Our pilot begins with a full audit of your existing brand, digital infrastructure, and guest communication. We identify what's working, what's leaking revenue, and what needs to be rebuilt. You don't need to start from scratch to work with us.
What's the difference between hiring Mad Magnet and hiring three separate agencies?
One brief, one team, one direction. When brand, website, and growth are built by the same team, nothing gets lost between handoffs. No briefing three times. No one blaming the other agency. One point of accountability, revenue.
How quickly do you actually move?
Same-day response. Most projects kick off within a week of signing. A brand identity takes 2–4 weeks. A website 4–10 weeks. A growth campaign can be live in 2 weeks. We move fast because we're small and we own the decision.
We're not ready to commit to a full retainer. Where do we start?
The Pilot Program. 2–4 weeks, €1,500–€2,500. We audit your current presence, map the gaps, deliver a 12-month roadmap, and launch your first campaign. 80% of pilot clients convert to a retainer, the other 20% walk away with a strategy they can run themselves.
Do you work with brands outside of Europe?
We're based in Serbia, UTC+2. European clients work in real-time with us, full overlap. For the Middle East and Asia, we cover your afternoon and end of day. For US clients, your morning briefings land on our desk by the time you start, same-day turnaround guaranteed. Remote-first since day one, same-day response regardless of where you are.
Mad Magnet Blog
Ideas and insights on marketing, design, and brand growth
.png)
.png)
Start your next project today!
Book a free consultation or send us a message. Completely free. Immediate recommendations. We’re here to help.
Mad about your brand's success