30+ active clients across hospitality & service-based industries
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Our approach
Why choose Mad Magnet as your agency
From design and development to integrated marketing support, this video explains how we work with your industry, step by step.
Our solutions
Your Complete Marketing Ecosystem
Full-service solutions, from design and development to ongoing support.
Explore our services
Web Design & Development
Creative direction, UX/UI, development and performance, aligned into a single digital experience.
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Marketing Integrations
We integrate marketing systems that support bookings, guest journeys and repeat visits.
Ongoing Marketing
Support
We support hospitality and service-based brands with ongoing marketing focused on bookings, repeat visits and local visibility, turning everyday marketing into a consistent growth driver.
Our solutions
Hospitality
Loyalty Program
We’ve seen a growing need for continuous guest benefits, rewards, and long-term relationship building.
Maybe that’s why we created a Hospitality Loyalty Program, using our own QR-based loyalty system or integrating proven best-in-class loyalty platforms, depending on your needs, scale, and goals.
Available as an add-on to monthly collaboration.
Request a demoOur approach
We assess the brand, guest journey, and operational flow, recommend the most effective loyalty setup, design the full guest experience and communication flow
Our loyalty system includes
- QR-based loyalty (in-venue & online)
- Branded loyalty landing page
- Guest database (email / phone)
- Custom rewards & perks
- Automated member communication
- Branded loyalty landing page
- Guest database (email / phone)
- Custom rewards & perks
- Automated member communication
Why it works
- Guests don’t need to download an app
- Seamless, friction-free experience
- Brands build direct relationships with their guests
- Increase repeat visits, loyalty, and guest rotation
- Supports community building around the brand
- Seamless, friction-free experience
- Brands build direct relationships with their guests
- Increase repeat visits, loyalty, and guest rotation
- Supports community building around the brand
Projects
A selection of work
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Results
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Client retention rate
We build long-term partnerships grounded in trust, clarity, and results.
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Active clients
Across hospitality and service-based businesses.
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Team members
A multidisciplinary team of designers, marketers, and strategists working as an extension of your business.
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Projects delivered
Every project is carefully led, from strategy and design to implementation and growth.
Testimonials
Over 90% of our clients continue working with us long-term
"They truly feel like an extension of our team, always proactive, always over-delivering. The value we get is easily 20x what we pay."
"Working with Mad Magnet, we built multiple websites for our hospitality venues, each with a distinct visual identity while still supporting all the systems and automations we needed. That balance between design and functionality truly impressed us."
"From the first month of working together, it became clear how directly their work impacts our growth. Every campaign is precisely measured, and each launch brings a noticeable increase in results."
"We finally have peace of mind. Communication is clear, someone from the team is always available, and everything now comes from one connected system instead of multiple scattered agencies."
FAQ
Frequently Asked Questions
What does Mad Magnet offer through marketing integrations?
Mad Magnet builds marketing integrations that connect your website, bookings, CRM and customer data into one clear system, giving hospitality and service-based businesses better visibility, smoother operations and measurable growth.
Do you handle both setup and ongoing optimization?
Yes. We start by designing and implementing the full marketing system, then continue with ongoing optimization focused on improving bookings, retention and overall performance as your business grows.
Can you automate bookings, follow-ups and client journeys?
Absolutely. We design automated flows around bookings, visits and follow-ups to improve client experience, increase repeat visits and reduce manual work for your team.
Do you track performance and results from marketing efforts?
Yes. We set up tracking and reporting that shows how marketing supports bookings, visits and long-term retention helping you make decisions based on real data, not assumptions.
Is Mad Magnet a good fit for hospitality and service-based businesses?
Yes. We specialize in hospitality brands and service-based businesses with physical locations, bookings and ongoing client relationships, building digital systems designed to scale alongside operations.
Do you work with platforms like HubSpot and Mews?
Yes. We work with platforms such as HubSpot and Mews to power marketing integrations, automation and reporting, always selecting tools based on what best supports your business model and growth goals.
Mad Magnet Blog
Ideas and insights on marketing, design, and brand growth
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